Terms & Conditions

Please read these terms carefully before using our services.

Effective Date: January 1, 2025

1. Acceptance of Terms

By accessing the Wellness Centrals website or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services. These terms apply to all visitors, clients, and users of our platform.

2. Services Description

Wellness Centrals provides health, wellness, and fitness consulting services including but not limited to primary healthcare consultations, preventive health screenings, wellness assessments, weight management programs, and health insurance guidance. Our services are designed to complement, not replace, emergency medical care.

3. Medical Disclaimer

The information and services provided by Wellness Centrals are for educational and consulting purposes and do not constitute medical diagnosis or treatment. In case of a medical emergency, call 911 or visit your nearest emergency room immediately. Always consult with your primary care physician before making significant changes to your health regimen.

4. Pricing & Payments

All pricing is displayed in USD and is subject to change with 30 days' written notice. Payments are processed securely at the time of service enrollment. We accept major credit cards, debit cards, and health savings account (HSA) payments. Failed payments may result in service suspension after a 7-day grace period.

5. Cancellation & Refund Policy

You may cancel your service plan at any time. Cancellations take effect at the end of the current billing cycle. Refunds for unused portions of annual plans are prorated and processed within 30 business days. Individual consultation no-shows (without 24-hour notice) may be subject to a $50 rescheduling fee.

6. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Wellness Centrals and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

7. User Responsibilities

You agree to provide accurate and complete information when using our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree not to misuse our services or attempt to access unauthorized areas of our systems.

8. Limitation of Liability

Wellness Centrals shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim. This limitation applies to the fullest extent permitted by applicable law.

9. Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated via email or website notification at least 30 days before taking effect. Continued use of our services after changes constitute acceptance of the revised terms.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of Cook County, Illinois.